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WordSnap

by SmartLayer

Privacy Policy

Last updated: September 30, 2024

Introduction

Welcome to WordSnap. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your data when using our app. By using WordSnap, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

a. User-Provided Data

When you use WordSnap, we collect the messages you input in the app to provide the service. This data is sent to our servers, where it is processed using third-party systems to rewrite or refine your messages. We may retain parts of these messages for further machine learning and AI model improvements.

b. Usage Data

We collect information about how you interact with the app, such as the features you use, frequency of usage, and user preferences. This data helps us improve and customize your experience.

c. Device Data

We may collect information from your device, such as device type, operating system, and unique identifiers, to ensure optimal performance and enhance app functionality.

2. How We Use Your Data

a. Message Processing

Your messages are sent to third-party systems (such as language models) to be rewritten or refined according to the tone or structure you choose. We may store some of these messages to improve our AI algorithms and ensure better performance over time.

b. App Improvement and Personalization

User action data and message content are used to enhance the app’s functionality and provide a more customized user experience. This helps us tailor features, improve efficiency, and personalize content for each user.

c. Machine Learning and AI Training

We may use anonymized portions of your data to further train and improve our AI systems. This allows us to refine our service and provide more accurate and effective communication solutions.

3. Data Sharing with Third Parties

a. Third-Party Processors

We work with trusted third-party service providers, such as language processing systems, that handle message rewriting. These systems process your data but do not store any personally identifiable information.

b. Legal Requirements

We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Security

We are committed to protecting your personal information. While no method of transmission over the internet is 100% secure, we use commercially acceptable means to safeguard your data and prevent unauthorized access.

5. Data Retention

We retain user data only as long as necessary to provide the service or improve our machine learning models. You can request deletion of your data at any time by contacting us.

6. Your Privacy Rights

You have the right to:

  • Access the data we collect from you.
  • Request corrections to any inaccurate information.
  • Request deletion of your data from our servers.
  • Opt-out of data collection related to improving our machine learning systems.

To exercise these rights, please contact us at [contact information].

7. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date at the top.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at privacy@wordsnap.ai.